Season 3, Episode 45. Chuck and Chris talk about a new HBR article by Bill Taylor, "Your Competitors Aren’t Always Who You Think They Are". We explore what this means in healthcare and how we can optimize the patient experience.
https://hbr.org/2022/11/your-competitors-arent-always-who-you-think-they-are
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As always, thanks to @iampetermartin for the amazing introduction and conclusion music.
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